You’re in the right place if you’re interested in helping me help others

Salary: £15,798.50 (FTE £31,597) per annum

Working hours: 17.5 hours per week

Location: Green Fish Resource Centre (Manchester City Centre) and other sites as required

Contract: Fixed Term until 31st March 2026

Closing date: Monday 3rd February 2025 at 12 noon

Interview date: Interviews will be conducted on a rolling basis as suitable applications are received

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Job Description and Person Specification:  https://www.gaddum.org.uk/wp-content/uploads/2025/01/Lived-Experience-Coordinator-JD-PS.pdf

Salary: £21,482.80 (FTE £26,766) per annum

Working hours: 28 hours per week

Location: Green Fish Resource Centre (Manchester City Centre) and other sites as required

Contract: Fixed Term until 30th June 2025

Closing date: Monday 3rd February 2025 at 12 noon

Interview date: Interviews will be conducted on a rolling basis as suitable applications are received

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.

Job Purpose

To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.

You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.

Main Duties and Responsibilities

1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.

Job Description and Person Specification: https://www.gaddum.org.uk/wp-content/uploads/2025/01/Co-Occuring-Conditions-Worker-JD-PS-.pdf

Salary: £16,522 (FTE £33,044) per annum

Working hours: 17.5 hours per week

Location: Green Fish Resource Centre (Manchester City Centre) and other sites as required

Contract: Fixed Term until 30th January 2026

Closing date: Thursday 6th February 2025 at 12 noon.

Interview date: Interviews will be conducted on a rolling basis as suitable applications are received.

Job Purpose

The postholder will be responsible for two key organisational areas:
– Practice Education to an allocation of student social workers: 80% of workload
– Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

Student Social Work Placements:

• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.

Support a continual and iterative induction process:

• Provide Student Placement Lead with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

Other duties and responsibilities:

• Working collaboratively with the Student Placement Lead to report on the above areas and work with external and internal stakeholders to realise the Return on Investment (ROI) of the above programmes,
• Working collaboratively with the Student Placement Lead to expand the reach and scope of placements across the charity, ensuring students continue to have an excellent placement experience at Gaddum,
• To support the Student Placement Lead in the delivery of training and information to external partners and supporting new opportunities that may become open to the charity.

Health & Safety, Quality, and Other Compliance:

• To ensure compliance and registration with Social Work England.
• To demonstrate commitment to Continuous Professional Development.
• To ensure compliance with Health & Safety systems across all sites,
• To support the Business Support Team in their coordination of health, safety, and risk management, developing and ensuring the delivery of Action Plans where required and feeding into matters relating to placements,
• To support the Student Placement Lead in monitoring student learning opportunities and ensure Gaddum continue to provide excellent practice learning placements at first and final level,
• To support the Student Placement Lead in the planning for team meetings with On Site Supervisors to share best practice and knowledge across teams,
• Support the implementation of Policies & Procedures (new and existing) so as to standardise the best practice across the charity.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

Full Job Description / Person Specification:

https://www.gaddum.org.uk/wp-content/uploads/2025/01/Practice-Educator-JD-PS-Maternity-Cover-Jan-2025.pdf

PLEASE NOTE that as we are interviewing for this position on a rolling basis as suitable applications are received, we would encourage you to submit your application a your earliest opportunity.

Salary: £24,412 per annum

Working hours: 35 hours per week

Location: Based predominantly within one hospital site in Manchester. Please state your preferred hospital on the application form if you do have a preference

Contract: Fixed Term until c. January 2026

Closing date: Thursday 16th January 2025 at 12 noon

Interview date: Interviews will be conducted on a rolling basis as suitable applications are received

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital).

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

Main Duties and Responsibilities

• To build relationships and encourage staff across all departments of the hospital to recognise and support carers, develop and monitor their discharge process to ensure carers and patients are involved in every stage of discharge and care planning.
• To work collaboratively with staff to ensure that there is a consistent approach to identifying carers and enabling carers to access information, assessment and service provision at an appropriate level.
• To work with a caseload of carers supporting them through the discharge process.
• To complete Carer’s Assessments with carers where appropriate.
• To ensure carers’ feedback on service gaps is passed onto relevant management staff.
• To contribute to the collation of information needed to assist the development of appropriate services and information for carers and patients through discharge.
• To carry out carer registrations and refer to all relevant support services both at Manchester Carers and in the community.
• To raise awareness of carers’ needs among hospital staff via information and training sessions.
• To train and advise carers how to be involved with the discharge process.
• To work collaboratively as a member of the Manchester Carers support team exchanging professional knowledge, experience, mutual support and service development.
• To support the production of monitoring reports and provide other centre information requirements.
Other Duties and Responsibilities
• To attend meetings, conferences and training relevant to the role as required and appropriate.
• To have a commitment to personal development and a willingness to undertake relevant training opportunities.
• To keep abreast of new developments in legislation affecting Carers and NHS processes.

• The post holder will be required to undertake other tasks as reasonably directed by the Carers Service Manager and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities,
reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS Check.

Full Job Description / Person Specification: Carers Hospital Discharge Worker

PLEASE NOTE that interviews for these posts will be conducted on a rolling basis as suitable applications are received. As such we would encourage you to submit your application at your earliest opportunity.

Salary: £31,597 per annum

Working hours: 35 hours per week

Location: Based predominantly within one hospital site in Manchester. Please state your preferred hospital on the application form if you do have a preference

Contract: Fixed Term until c. January 2026

Closing date: Thursday 16th January 2025 at 12 noon

Interview date: Interviews will be conducted on a rolling basis as suitable applications are received

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

Main Responsibilities
• To provide day to day operational management of the Carers Hospital Discharge Pilot in Manchester.
• To provide line management to three Hospital Discharge Workers working across three hospital sites in Manchester.
• To build relationships with staff at all levels to support the early identification of carers and improve discharge processes.
• To encourage staff across all departments of the hospital to recognise and support carers, and to develop and monitor their discharge process to ensure carers and patients are involved in every stage of discharge and care planning.
• To chair regular team meetings for the service and support a quarterly Manchester Carers full team meeting.
• To regularly audit the data collected on Gaddum’s CRM system, ensuring that it is being used correctly to produce performance and impact data, and ensuring that monitoring and reporting meets contractual targets and outcomes
• To produce written and verbal reports as required regarding work activities to inform planning, development and management processes.
• To maintain a general understanding of the work of the whole organisation and attend staff meetings / events.
• Work with Gaddum’s PR & Communications Lead to ensure marketing of the Carers Hospital Discharge Pilot is comprehensive and constantly reviewed to ensure the effective promotion of the service.

Finance & HR
• Ensure that services are operating and adhering to Gaddum Policies & Procedures and best practice operating guidelines (SOPs).
• To support induction for new staff, students, or volunteers and provide regular supervision and annual appraisal.

Other duties and responsibilities
• To attend meetings, conferences and training relevant to the role as required and appropriate.
• To have a commitment to personal development and a willingness to undertake relevant training opportunities.
• To keep abreast of new developments in legislation affecting Carers and NHS processes.
• The post holder will be required to undertake other tasks as reasonably directed by the Senior Carers Service Manager and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
• To have a flexible approach to working patterns to suit the needs of the role and responsibilities as required.

Full Job Description / Person Specification:

Carers Hospital Discharge Coordinator

PLEASE NOTE that interviews for this post will be conducted on a rolling basis as suitable applications are received. As such we would encourage you to submit your application at your earliest opportunity.