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Urgent help and support

Gaddum’s therapy services are here for you if you are struggling with your mental health and are proven to be effective in supporting recovery. However, it’s important to note that we are not an urgent response service, and most of our therapy services do have a waiting list.

If you feel you need urgent support, or are experiencing suicidal feelings, we would encourage you to seek immediate help from a dedicated mental health crisis or listening service. We’ve listed a range of specialist support services who can help.

If you can’t find a service in your area or would like some advice, please don’t hesitate to contact the Therapy Team on 0161 834 6069 or via email at


Samaritans – 116 123 

Crisis Café at No.93
The Greater Manchester Mental Health (GMMH) Crisis Cafe is a new out of hours friendly and supportive space open to anyone in a crisis in Manchester, Bolton, Salford and Trafford.

Open Monday to Friday: 8pm to 1am (including Bank Holidays) and Saturday and Sunday: 3pm to 1am.

Greater Manchester Mental Health – 0800 953 0285
A 24/7 helpline for anyone suffering from poor mental health and their carers.

Manchester City Council’s emergency duty team – 0161 234 5001
A 24/7 phone line to report abuse, neglect, or a vulnerable person at risk.

National Suicide Prevention Helpline – 0800 689 5652
National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide. They are open from 6pm to 3:30am everyday to anyone over 18.

Papyrus Hopeline UK0800 068 4141 Text 07786 209697
Helpline for children and young people under the age of 35 who are experiencing thoughts of suicide and for anyone who is concerned that a young person could be thinking about suicide.

Monday to Friday 10am-10pm. Weekends and Bank Holidays 2-10pm.

SANE Line 0300 304 7000
SANE provides care and emotional support to people with mental health problems (aged 16 or over), their families and carers. SANE provides support in a number of ways including a daily helpline service (SANEline) and an online supportive forum community where anyone can share their experiences of mental health.

Open 4.30-10.30pm daily.

Shout – text 85258
Shout is a free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you are struggling to cope and need immediate help.

Silver Line – 0800 470 80 90
A confidential, free helpline for older people across the UK. Open 24/7.